Contact MIMOLO
We are here to help with orders, returns, product questions, and account matters. The fastest way to reach us is by email.
Customer service
Email: help@mimolo.eu
What to include in your message
To help us respond quickly, please include:
- Your order number, if your question relates to an order
- The product name or product page URL
- A short description of your question or issue
- Photos where they help explain the matter, for example a product condition or delivery issue
Orders and shipping
All MIMOLO orders ship from Poland. Delivery timing and any available tracking information are shown at checkout and in your order confirmation. If you have not received tracking information and your order has been dispatched, please contact us with your order number.
Returns and product safety
For returns, please read our Returns, Refunds & Legal Guarantee page and contact us before sending any goods, so we can provide the correct return instructions. For product safety concerns, see our Product Safety page.
Seller
MIMOLO is operated by EXPORT MASZYN Taras Lishchynskyi, ul. Władysława Pytlasińskiego 16, lok. 13, 00-777 Warszawa, Poland, VAT number PL5273204690. Full seller and legal information is available on our Legal Notice page.